7-Day Replacement & Warranty

7-day replacement

If your product arrives damaged, faulty or different from what you ordered, contact us within 7 days of delivery and we will replace it free of charge.

How to claim

1. Message us on WhatsApp with your order number.
2. Send a short video showing the issue (and the parcel if it arrived damaged).
3. Keep the original box, accessories and invoice.

Warranty

Products carry the brand warranty stated on the product page. Warranty does not cover physical damage, water damage beyond the rated protection, or misuse.